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Think Stick! – 2010 – June

Design, Technology, Innovation and Being a Stick!

User Experience of Quitting a Gym

06.14.10 Posted in General by

I’m live posting the user experience of quitting a gym membership. First Part. I called the number listed on the card and said “Hi, I want to cancel my membership.” I was asked why I was leaving their gym and explained I’m no longer in their vicinity. Without explaining what’s going to happen next or […]