Warning: ob_start(): non-static method wpGoogleAnalytics::get_links() should not be called statically in /home/moahmoah/thinkstick.dreamhosters.com/wp-content/plugins/wp-google-analytics/wp-google-analytics.php on line 259
Think Stick! – Resume

Resume, Professional Bio, Curriculum Vitae or something like that.

Aye M. Moah

20 Crystal Street 2nd Floor http://thinkstick.net/portfolio
Melrose, MA 02176 moah@alum.mit.edu
617.921.1955 twitter: @ayemoah

Experience:

Product Designer (January 2010 – Current) Carbonite Boston, MA

  • Carbonite is a simple, automatic online backup service with over 650,000 paying customers.
  • Currently redesigning Carbonite.com home page.
  • Redesigned purchasing and renewing subscriptions process.
    • Improved usability by creating a clear path to completion.
    • Created wireframes and clickable prototypes.
    • Produced screen flow to cover all possible scenarios.
    • Tested the usability of the process flow with clickable prototypes.
    • Guided visual design direction.

User Experience Engineer (April 2009 – December 2009) Choicestream Cambridge, MA

  • ChoiceStream generates dynamic, personalized display ads and product recommendations for retailers.
  • Primary responsibilities are user experience design and development for internal and customer facing advertising products.
  • Designed and developed self service ad manager interface using jQuery and integrating with Ruby on Rails backend.
  • Designed experiment interface that allows implementation consultants to easily configure multivariate experiments for recommendation algorithms and advertisements.
  • Presented at Boston UPA 2009

Senior User Interaction Designer (October 2008 – April 2009) Mzinga Burlington, MA

  • Mzinga provides software that allows client companies to build and manage their online communities.
  • Primary responsibilities include improving usability in existing service offerings and designing the user interaction for a productized community package.
  • Redesigned forums.
    • Improved usability by displaying only relevant actions, encouraging users to add more content by removing barriers to posting, and fixing navigation so that users no longer feel “lost.”
    • Created novel and intuitive pagination system for tracking unread pages within a thread.
    • Improved visual design.
  • Designed admin interface for productized package.
    • Removed/hid options that did not impact end user experience, streamlined the rest (from 250 to about 25), made the layout intuitive, and set sensible defaults whenever possible.
  • Designed Social Intelligence Analytics.
    • Designed collection of reports and interfaces that make millions of numbers accessible to non-statisticians. Packaged community statistics into a simple visual shape that conveys the personality/DNA of a community at a glance.

User Interface Designer (May 2007 – October 2008)  Cisco WebEx Burlington, MA

  • Created comprehensive functional and user interface specification documents for complete products. (Specifications completed: To Do, Tagging Component, Calendar)
  • Designed and delivered information architecture and visual layer of each product.
  • Produced wire frames, screen flows, and high fidelity mockups.
  • Gathered feedback from development and design team and maintained specification documents as the projects progress.
  • Provided support, including competitive analysis, to product management in pitching new product ideas.

Associate of Technology (July 2005 – April 2007)  Sapient Corporation Cambridge, MA

Gevity Project: Part of a global distributed team to build a web portal for over 8,000 small- and medium-sized client businesses with user base of over 100,000 client employees for mid-sized HR company.

  • Gathered requirements from end users and drove communication with clients for design closure.
  • Managed relationships and communication across multidisciplinary teams and with clients.
  • Designed protocol and developed prototype for single sign-on integration with Salesforce.com.
  • Led Usability Testing sessions with end users.

Education:

BS in Computer Science and Engineering June 2005, Massachusetts Institute of Technology

Certificate of Digital Graphic Design from The New England Institute of Arts

Skills:

CSS, HTML, Perl, Java, SQL, Agile Methodology, Full Lifecycle Experience, Product Management

Software: Photoshop, Fireworks, Balsamiq, OmniGraffle, InDesign, MS Visio

Portfolio: http://thinkstick.net/portfolio